Shipping policy

Last updated: September 25, 2026

Made to order

• Every item is made after you order it. Production usually takes 2–7 business days; embroidered pieces, framed posters and wall clocks can take a few days longer.
• Once your order ships, we email you a tracking link.
• If you order several items, they may be made in different places and arrive in separate packages. You only pay shipping once, as shown at checkout.

Rates and delivery times

• Shipping cost and an estimated delivery date are shown at checkout, based on where you are and what you order.
• Delivery estimates come from the carrier and aren't guaranteed, but if a package is lost we'll replace it or refund you (see our Refund Policy).

International orders

• We ship to most countries. Where duties or import taxes aren't collected at checkout, your local customs office may charge them on delivery, and they're the recipient's responsibility.

Your address

• Please double-check your shipping address. If you notice a mistake, email us within 2 hours and we'll fix it before production.
• If a package is returned to us because the address was incorrect or incomplete, we'll reship it once you confirm the right address. You pay only the new shipping cost.

Questions

Email steve.ewald@glori.com with your order number.